I'm part designer, strategist, researcher, triathlete, and photographer. I trained as an industrial designer, and found a love for digital design before making my way into projects involving service design & business change. 

 
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Driving a digital workplace agenda in government

Helping the Department for Work and Pensions manage digital change through discovery, design, and service exploration

App design and build of a retail rewards and finance app with Yunar & DeustcheBank

App design and build of a retail rewards and finance app with Yunar & DeustcheBank

Discovery, design, & launch of EE’s first smart home product proposition

Discovery, design, & launch of EE’s first smart home product proposition

Launching AberdeenStandard Investments first consumer retail investment product

Launching AberdeenStandard Investments first consumer retail investment product

Helping users self-serve, and aiming to scale their basic help and advice service by 300% to 24/7.

Helping people access £3.2 billion of unclaimed benefits

Helping people access £3.2 billion of unclaimed benefits

Rethinking price comparison with  Confused.com

Rethinking price comparison with Confused.com

Redesigning the  Weatherbys  private banking experience

Redesigning the Weatherbys private banking experience

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Supporting veterans across the country

Service design work in collaboration with the MOD to help serve veterans needs better.

Optimising the  Virgin Trains  booking engine

Optimising the Virgin Trains booking engine

Creating a modular library for an  Equiniti  employee product suite

Creating a modular library for an Equiniti employee product suite

Marketing a platform for charity investment with  Charities Aid Foundation

Marketing a platform for charity investment with Charities Aid Foundation

In-car interfaces and surrounding ecosystems at  TomTom

In-car interfaces and surrounding ecosystems at TomTom

 

Other clients include: KPMG, Apollo Tyres, AkzoNobel & Dulux, Citibank, Macmillan Cancer Research, The Financial Times, and Instant Offices


Some of my previous industrial design project work has included:

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Encouraging safety with bike helmet design for the 'Boris Bike' system

Product design, design for manufacture & service design

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Turning food waste into urban power with collaborative recycling

Service design, product design

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Running without pockets? Designing a free giveaway widget for runners

Design for manufacture